| Leagal Name | VOCBOT.AI TECHNOLOGY PRIVATE LIMITED |
|---|---|
| Address | 43, PRATAP NAGAR, INDORE, Indore, Madhya Pradesh |
| City | Indore |
| State | Madhya Pradesh |
| Country | India |
| Industry | Enterprise Software |
| Website | VOCBOT.AI |
| Nature of Entity | SAAS |
| Industry Detail | DEEPTECH,SAAS,AI/ML,TELECOMMUNICATION |
| What is the problem you are solving? | Multi-lingual SaaS-based, AI-driven contact center: Traditional call center/BPO software is known for its delays, mistakes, difficulties, and excessive prices. Our product, AI voice-bot/ chat-bot, a cloud-based (SaaS) call centre platform will assist contact centres in resolving practical issues and maximizing the value of voice-bot conversations. At a cheaper cost than call centres, it will deliver a fully integrated, contemporary customer experience. With the aid of ML and AI, the voice-bot will grasp the customer's context and purpose, resulting in customer stickiness and loyalty. |
| What is your unique selling point? | • Superior Product Benefits: The company will not need to have an IT team for customer care services as everything will be handled by Vocbot.AI. • Low-Cost Operations: Other organizations lower the burden for customer service handling teams but do not totally eliminate the necessity, resulting in an additional expense to clients. However, our product will manage all aspects of customer support, resulting in significant cost savings. • Innovation: Our solution is a fantastic blend of cutting-edge technology such as AI, machine learning, natural language processing, and the cloud. • Ease of use: Take use of our services once and leave the delight of your clients to us. • The product is very scalable and will be useful in every sector. |
| What will be the revenue model? (Revenue Model: It is a framework for generating financial income and identifies the sources of revenue for a product or service.) | SAAS BASED,B2B MODEL,PAY-PER-USE SERVICE REVENUE MODEL. There are more than 3 lakh call centers in India, where more than 3.3 million people work. The global market for call centers is $340 billion. In 2020, the Indian contact center market was estimated to be worth USD 37.19 billion. PROVIDING SERVICES TO ALL THE B2B & B2C COMPANIES WHICH ARE TAKING CALL CENTER/BPO SERVICES. SERVICES Sales Revenue Model. WILL CHARGE OUR CLIENTS FOR OUR SERVICES AND PRODUCTS WHICH THEY WILL GOING TO USE SO FAR. The market is huge, and our product will revolutionize the way BPOs operate. After the pandemic, everyone is embracing virtualization. Providing better customer service would be a competitive edge for companies. |
